About US

 

We are an Association Management Company that maximizes your value and potential while stimulating growth and engagement for your organization. We are fiercely loyal to our clients. We are The Solution.

 

Watch the Video

01. industry expertise

The Solution Association Management Company staff bring extraordinary experience and expertise in the field of association management to each project. We supplement that with a dedicated effort and education process focused on your organizational structure, industry practices and trends, and detailed subject matter education. Our team has a passion for the worlds and work of our clients and their members.

02. dedicated staff 

In addition to the direct service and support of our CEO, each of our clients has a designated association management professional (or team) assigned to their organization. While all our clients receive the benefit of the various specialties of our team behind the scenes, dedicated staff ensures that our team is truly YOUR team, providing consistency and stability, a professional relationship with a personal touch. 

03. Our culture

The Solution Association Management Company creates an experience for our clients that is personal, relationship-driven, and results focused. We value innovation, continued growth through professional development and staying on top of newest innovative techniques and industry trends. We are dedicated, hardworking, educated, no nonsense, kick ass, and funny.  Talk to us, you’ll see.

proven Success

specialty areas and services

With years of hands-on experience, we create an experience for our clients that is personal, relationship-driven, and results focused. We pride ourselves on how we interact with the chambers of commerce, associations, and businesses that we work alongside. Take a look at some of the speciality areas that we focus on.

Meet our team

Dot Miller, CAE

Founder & CEO

Specialties: Exceptional Leadership Ability, Problem Solving, Collaboration, Strategic Planning

Dot Miller has been progressively active in association, business, and operations management since 2002. She holds a Certified Association Executive (CAE) credential and currently serves on the Board of Directors for the Colorado Society of Association Executives (CSAE), Blues & BBQ for Better Housing, Jefferson County Business Education Alliance (JCBEA), Arvada Colts and the Mapleton Education Foundation. She has received several awards and recognitions, including the Denver Post’s “20 Up and Coming Women – Tomorrow’s Most Influential Leaders”, Denver’s “Forty Under 40”, and the Colorado Association of Commerce & Industry’s “CEO of the Year”.

Amy Puchino

Catalyst

Specialties: Database Management, Program Expansion, Content Writing, Event Logistics

Amy is a Catalyst with our Team, serving as an Account Manager for national and state associations and our Chamber of Commerce accounts, Amy is dedicated to client and member service with an emphasis on promotion of membership benefits and events.  Amy enthusiastically embraces the utilization of new member databases and all that they offer.  She specializes in onboarding your members, offering assistance with registration, and maintaining member and event registrations.  Amy especially enjoys writing, copy editing, and the overall marketing of your organization.  With experience in the promotion of non-profit organizations, she will compose unique press releases, magazine articles, brochures, correspondence, social media copy, website content and more for your organization.

The Solution Team - Heather Tune

Heather Tune

Chief Operating Officer

Specialties: Executive Leadership, Client Onboarding, Membership Benefits, Growth & Retention

Heather has nine years of experience working for Association Management Companies and a deep understanding of all aspects of association management from membership services and account management, to executive leadership. She has worked with both state and national associations, accreditation and trade associations. A consummate professional, Heather is passionate about working with Boards to ensure their vision is implemented for the organization.  She streamlines procedures in order to maximize efficiency. Her knowledge brings a unique perspective that allows her to think big picture in order to ensure all areas are covered and working together.  She will be your asset in membership retention and engagement.  One of her favorite days will be greeting members at your events, putting names with faces of members that she has spoken with throughout the year.  When Heather calls on past due membership invoices, members can’t help but whip out a credit card and apologize profusely for being late on paying their dues. She is that good. Heather currently serves on the Board of Directors for the Colorado Society of Association Executives (CSAE).

The Solution Team - Heather Tune

Courtney Maynard

Catalyst

Specialties: Database Management, Membership Development and Engagement, Content Creation and Growth, Event Logistics

Courtney is a Catalyst with our Team, serving as an Account Manager for both national and state associations, Courtney is dedicated to client and member service with an emphasis on promotion of membership benefits and events. She specializes in onboarding your members, offering assistance and maintaining member and event registrations. Courtney embraces the utilization of social media and helps organizations become more visible on each desired platform.  Courtney especially enjoys writing, creating and the overall marketing of your organization.  With experience in member engagement of various organizations, she will compose unique press releases, magazine articles, brochures, correspondence, social media copy, website content and more for your organization.

The Solution Team - Monica Groh

Monica Groh, CAE

Chief Innovation Officer

Specialties: Executive Leadership, Membership Development, Program Development, Board and Committee Management

Monica holds a Certified Association Executive designation.  She has over 12 years of experience working for associations with a deep understanding of how associations grow, thrive and operate.  An accomplished, motivated and personable executive, Monica is recognized for proven success in membership and program development. As your Executive Director, she will work closely with your organization to accomplish its goals and do so with warmth, confidence, and a smile on her face.  She is flexible and versatile to manage multiple projects and timelines, and diplomatic and tactful with all levels of staff and leadership. She thrives in a deadline-driven environment while able to maintain sense of humor and sense of congeniality under pressure.  Monica is an active volunteer with the Colorado Society of Association Executives where she has developed a network of hoteliers and suppliers that can benefit your organization.

The Solution Team - Monica Groh

Jacqui Wagner

Accountant

Specialties: Tax, Accounting

Jacque has more than 10 years of business accounting experience including bookkeeping and tax work and is a certified QuickBooks® ProAdvisor. Jacque is qualified to help your business customize and optimize your QuickBooks®, as well as help troubleshoot any issues that might come up. Jacque has worked with all sizes and types of businesses and is excited to support your organization. Jacque is also trained in Wave, Freshbooks, and Xero accounting software.

what our clients are saying
WoMAN Logo
To all those business owners feeling the sense of overwhelm- too many hours spent IN the business (operations), and not having enough time to work ON the business (vision/strategy)…then STOP right now and contact THE SOLUTION!
I have had the pleasure of working alongside Dot and Monica to formula an effective strategy to accelerate/operate my business so I can focus on more visionary tasks to grow the business. I love being a lean organization and finding trusted resources that I can contract for all the tasks that are not my sweet spot. It is truly the best of both worlds! Hands down…working with The Solution was one of the greatest investments I could make for my business (and my sanity!)

– Kerry Crandell, Founder & CEO